Effective date: August 31, 2026
Last updated: August 31, 2026
Grounds Crew (“we,” “us,” or “our”) operates the website www.cedarvalleystumps.com and provides stump grinding and related outdoor services in the Cedar Valley of Iowa, including Black Hawk, Bremer, Grundy, and Tama Counties. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the website or contacting us for services, you acknowledge this policy.
1.Who we are / how to contact us
Business name: Grounds Crew
Website: https://www.cedarvalleystumps.com
Phone / text: (319) 988-1953
Email: info@cedarvalleystumps.com
Mailing address: 117 Rebecca Rd., Hudson, IA 50643
If you have questions about this policy or want to update or delete information we hold about you, use the contact details above.
2. Information we collect
Information you give us
- Name, phone number, email address, and property address when you call, text, email, or submit a website form
- Details about the job (number of stumps, access notes, photos you send, preferred schedule)
- Payment information if you pay us (processed by our payment provider; we do not store full card numbers on this website)
- Review content if you leave a review or allow us to use a testimonial
Information collected automatically
- IP address, browser type, device type, pages viewed, referring URL, and approximate location
- Cookies and similar technologies used by our website host and any tools we enable, such as analytics or embedded maps
Information from others
- Publicly available property or mapping information we use to find the job site
- Reviews or profile information if you interact with our Google Business Profile or other public listings
We do not knowingly collect information from children under 13. This site is intended for adults requesting property services.
3. How we use information
We use information to:
- Respond to quote requests and schedule work
- Provide stump grinding and related services
- Communicate about appointments, access, weather delays, invoices, and follow-up
- Improve the website and our services
- Comply with law, insurance, and safety requirements
- Protect our rights and prevent fraud or misuse
We do not sell your personal information. We do not use your contact details for unrelated third-party marketing.
4. When we share information
We may share information with:
- Service providers that help us run the business (website host, email/text tools, payment processors, accountants, insurers)
- Google and similar platforms if you use maps, reviews, or ads connected to our listings
- Contractors or helpers only as needed to complete your job
- Authorities if required by law or to protect safety or legal rights
Job-site photos may be used on our website, social media, or Google listing to show our work. We avoid showing house numbers, faces, or other identifying details when we can. If you do not want photos used, tell us before or at the time of the job.
5. Cookies and website tools
Our site is static HTML served by our web host, which may set cookies needed for the site to function and may offer analytics. Embedded maps, review widgets, or contact tools can also set cookies.You can control cookies through your browser settings. Blocking some cookies may affect how the site works.If we later add advertising or tracking tools that go beyond basic site operation, we will update this policy.
6. How long we keep information
We keep customer and job records as long as needed to complete the work, handle follow-up, meet tax and insurance requirements, and resolve disputes. Website logs and form submissions are kept only as long as reasonably useful for those purposes, then deleted or anonymized.
7. How we protect information
We use reasonable administrative and technical measures appropriate for a small service business. No method of transmission or storage is completely secure. Please do not send sensitive payment details by unsecured email or text unless we specifically ask you to use a payment link.
8. Your choices
You may:
- Ask what personal information we have about you
- Ask us to correct inaccurate information
- Ask us to delete information we no longer need to keep
- Opt out of non-essential marketing messages (service messages about a booked job may still be sent)
- Leave a review or request that we not use your name or photos publicly
We will respond within a reasonable time. Some records must be kept for legal or accounting reasons.Iowa residents: if a state privacy law later applies to us, we will honor applicable access, deletion, and opt-out rights as required.
9. Third-party sites
Our site may link to Google Maps, review platforms, social media, or other websites. Their privacy practices are their own. Review those policies before providing information there.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will change. Continued use of the site after an update means you accept the revised policy.
11. Calls, texts and your consent
If you give us your phone number — through the website form, by text, or on a call — you are agreeing that we may call and text you about your quote or your job, including by automated means. We use that number to reply to you, to schedule, and to let you know when we are on the way.
Consent is not a condition of purchase. You can withdraw it at any time: reply STOP to a text, or tell us on a call or by email. We will still be able to reach you about a job you have already booked, by phone or email, unless you ask us not to.
Message and data rates may apply, depending on your carrier and plan. We do not sell or rent your phone number, and we do not share it with third parties for their own marketing.